MIAMI DECEMBER 14, 2017, nhr.com – In the last hours sources in Miami Dade County and the Airport told nelsonhortareporta.com that Mayor Carlos Giménez has recommended Exactta LLC, to operate the concession for the sale of cell phones SimCard in MIA Terminal.
This is the same company that in the past has been in debt to the airport in time of Director Angela Gittens, this is the same firm that has a lot of complaints in the pages, Ropoff Report, Tripadvisor and BBB.org.
In NHR.com we are dedicated time to look at these pages and to our surprise, Exactta LLC has extensive criticism from passengers who have purchased SimCards at MIA and others where this company has operated, such as cases at airports in Rome and the Barajas in Madrid.
For example, in the pages you can read the numerous complaints of passengers against this company:
“shad j. I got scammed by them at Madrid airport, they charged me 220 Euros, sim never worked, i couldn’t make calls or use the internet. the lady at Madrid airport promised unlimited DATA and calls, when i went there to talk to her she got mad and said it’s not my problem, you bought the sim card from here.” [sic]
i buy this card in miami airport and a try to make a call to my country and the number wich is the unique nimber for make a call not working , so i call costumer service they say it”s a little problem , in one hour we fixed 10 DAYS later i have the same problem never buy this terrible phone card NO WAYST YOUR MONEY!!!!!” [sic]
Re: ALERT DON’T Buy Cellphone Sim Card. Exactta Communication
My wife also fell for the same scam. She paid 200 euro at Fumicino and it was all used up in two days. Customer service told her that she must have used it to access the internet and apparently data transfer charges are exorbitant. BTW, when cellular data is turned off, you can’t make a phone call, so there you go.You can’t win with them.”
BBB Reason for Ratings
BBB rating is based on 13 factors: Get the details about the factors considered.
Factors that affect the rating for Exactta Communications include:
- 14 complaints filed against business
- 2 complaints filed against business that were not resolved.
- Length of time business has taken to respond to complaints.
- Failure to respond to one complaint filed against business.
The complaints against the company are extensive, and if we add the problems to which Exactta President Mr. Juan José Pino has been accused of its shows that the administration of the Aviation Department should never allowed Pino and Exactta to bid on this contract which is close to being awarded even though Mr. Pino had issues paying MIA in the past.
Juan José Pino was operating another telephone card sales business in 2003, Latin American Enterprises, Inc. and had to be pressed several times to pay what was promised to the airport under his contract.
Nelsonhortareporta.com has several copies of the letters that Miami-Dade Aviation and the Director at that time Angela Gittens sent to Pino to pay, and one of them threatens to terminate the contract, which ultimately happened.
One of the many letters, dated June 10, 2003, Pino is asked to pay the sum of $ 58,096.57. “He has been called several times to his office and he does not respond,” they said in the letter.
In another DEFAULT LETTER, or letter for non-payment, sent on May 26, 2004, MIA requested that Mr. Pino pay MIA $69,958.05.
And in February of 2005, another letter for non-payment was sent to Pino, now this time Latin American Enterprises, Inc. owed MIA $85,205.82.
In subsequent months, MIA continued to send letters requesting payment from Pino, which apparently did not occur. On March 7, 2005, Pino was sent a DEFAULT LETTER announcing the termination of contract #PX-889.
Problems in Argentina
Pino, according to the newspaper El Nuevo Herald and the well-known Argentine newspaper El Clarín, has been under investigation by his country’s prosecutors for apparently being a front man for former President Carlos Menem’s private secretary.
This is part of an article that appeared in El Clarín on Sunday, September 29, 2002:
In 1983, the assistant official Juan José Pino was discharged from the Federal Police for “abandonment of service”, then settled in Miami where he opened six companies that failed, but in the late 1990s began to improve meteorically their economic situation, according to a joint investigation by Clarin and the Nuevo Heraldo of that North American city. Its history could be that of some of the hundreds of Argentine immigrants who go to that city in search of a future, were it not that the federal prosecutor Miguel Osorio recently imputed him as the alleged figurehead of Carlos Menem’s private secretary, Ramón Hernández, in the issues of the Swiss accounts. And because, in 1998, accompanied Menem during a walk through Paris, among other events. Actually, Pino currently owns the Latin American Enterprises Telelink (LAET) multinational communications company based in Fort Lauderdale, Fla., and also owns a $600,000 Key Biscayne penthouse, and a Mercedes Benz, a yacht and two restaurants in the beach, among other assets.
At the beginning of March, the new bid was presented to obtain the new concession to sell SimCards at MIA, and again Exactta LLC was selected, after presenting a suspicious offer much greater than that presented by its competitors.
One of them, BlueFon and its owner Jean Paul Roshuan were not very pleased with the bidding process and submitted its protest, according to our sources.
According to our sources, now the recommendation of Mayor Giménez should go before a Committee to be approved and then ratified by the Commission, our responsibility is to give the facts about the history of this company, the Commissioners will now have the last word to bring the confidence of the residents of Miami-Dade.